The customer is a well established and practising family medicine doctor with over 15+ years of experience in this field. He has been running his own private practice for many years but has struggled with the maintenance and management of an ordinary medical practice, trying to keep up with the daily flood of voicemails.
INNVONIX created the DOCTORAY platform to solve patient problems, beginning with online appointment booking, and we haven’t stopped building since. With DOCTORAY , you can see a doctor’s open appointment times, book instantly, and connect with a doctor over a phone call. Ask health queries, book an appointment, and get useful health tips.
The key challenges that INNVONIX was presented with were:
The most common problem users identified was the availability of the doctor. They did not know when & which doctor was available in that department. Also the timings were not specified when appointment was booked through call. Also, this information was not updated on the current website either.
Disease/ Symptom based Doctors
Upcoming Visits are not clear
Not sure about the doctors performance
After conducting the online surveys, we identified common suggestions from various sources indicating the hassle of visiting a multi-speciality hospital.
Too much stress to visit a hospital
Timings not clear
Our DOCTORAY app provides a solution to doctors and patients for scheduling an appointment online and connecting virtually through a video call in a secured way. This appointment booking system replaces the conventional appointment booking process and eliminates waiting in a long queue at doctor’s clinics.
INNVONIX , is a leading healthcare app development company offers a comprehensive appointment booking application which assists Patients and Doctors for eliminating real life challenges and connecting with each other online. Virtual appointment solutions are ideal for treating people with medical concerns. During COVID-19, healthcare application allow to maintain social distance from those who are infected with symptoms of CoronaVirus and provide virtual care for patients with other medical conditions requiring consultation.
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Fell Wait Times in Exam Rooms
Dropped the Time Doctors Spent With Patients
In Exam Rooms Increased the Time Doctors Spent in Their Offices Consulting
Increased With Patients
Hassle-free onboarding processes to facilitate quick login into the app
Patient can set up his/her user profile quickly to simplify future interactions
Convenient time slot can be chosen after confirming the doctor availability